Spa Cancellation Policy Kernersville
Cancellation Policy As a courtesy to our salon and spa professionals, please provide a minimum of 24 hours’ notice should you need to cancel or reschedule an appointment. There will be a charge of 50% of scheduled services for cancellations of less than 24 hours notice. If you have a series, one service from this series will be deducted. For Filler appointments, a $100 deposit will be taken when scheduling the appointment and will be applied toward the filler service. However, if you fail to show for your appointment, we hold the right to keep the deposit. By scheduling an appointment, you are agreeing to our cancellation policy. Cancellations for Monday appointments are required to be cancelled by Friday at 4PM. When booking an appointment, a credit card will be needed to hold the appointment. We take Visa, MasterCard, Discover, American Express and Care Credit. We thank you for your understanding.
Late Policy Your appointment time is reserved exclusively for you! If your arrival time is 15 minutes or later than your scheduled appointment, this may result in a shortened appointment. We reserve the right to reschedule your appointment.
No-Show Policy There will be a charge of 50% of scheduled services. If you have a series; one service from this series will be deducted. If you have a gift card, the amount will be deducted from the gift card.
For Botox/Dysport patients, a $50 fee will be charged to your credit card for missed appointments.
Payments/Refunds Payments for all procedures at Ageless in the Triad are due at the time of service and is non-refundable. All sales are final. However, Ageless in the Triad does have an exchange policy that gives you options if case the need arises. Should you wish to discontinue your treatment in the midst of a series, you will receive pro-rated credit for the unused treatments. The treatments that have already been provided will be charged at current single treatment prices to calculate the remaining credit. This credit may be used to purchase other treatments, not products, offered at Ageless in the Triad.